Each user who wants to send emails via Microsoft 365 needs to connect their account.

Connect Your Microsoft Account

1. Click your profile picture (top right) → My Profile
2. Go to the Mail Pro tab
3. Click Connect Mailbox
4. Sign in with your Microsoft account
5. Grant the requested permissions

Once connected, a personal mailbox is automatically created for you.

Set Your Default Mailbox

After connecting:

1. Go to My Profile → Mail Pro tab
2. Use the Send from dropdown to select your default mailbox
3. Click Save

The default mailbox is pre-selected when you compose new emails.

Sending Emails

When composing an email in Odoo:

1. Open any email composer (from CRM, Helpdesk, etc.)
2. Use the Send From dropdown to select a mailbox
3. Compose your message
4. Click Send

Your default mailbox is pre-selected, but you can change it per email.

Available Mailboxes

You'll see mailboxes based on your permissions:

Disconnecting

To disconnect your Microsoft account:

1. Go to My Profile → Mail Pro tab
2. Click Disconnect and confirm

This removes your OAuth tokens. You'll need to reconnect to send emails via Microsoft again.